At ludycom we are looking for: **Application Support Specialist** **Modality:** On-site **Schedule:** Full-time – Rotating shifts **Salary:** Negotiable **Location:** Barranquilla, **Contract type:** Permanent **Job Description:** At Ludycom, we are seeking an Application Support Specialist to address and resolve technical and functional incidents reported by our customers through tickets. The role requires skills in diagnosing, analyzing, and solving problems in applications developed with Node.js, Angular/React, and Oracle databases. Responses must be clear, timely, and within Service Level Agreements (SLAs). **Technical Requirements:** Knowledge of Oracle (queries, procedures). Proficiency in Node.js and JavaScript. Knowledge of Angular or React. Desirable: experience in .NET (C\#) and/or Java – Android. Previous experience in technical support or ticket management. **Key Skills:** Results-oriented with SLA compliance. Resolution of technical conflicts. Empathetic and professional customer interaction. Clear and assertive communication. Job type: Full-time