COMMERCIAL ADVISOR

Description

Position Summary: We are seeking a Commercial Assistant to support the commercial department in customer service, follow-up, quotation preparation, and order management to ensure timely and efficient customer service. Key Highlights: 1. Excellent communication and customer service 2. Job stability and a positive work environment 3. Opportunity for professional growth We are currently looking for a Commercial Assistant to support the commercial department in customer service and follow-up, quotation preparation and follow-up, order and production order management, updating commercial information, and other activities necessary to guarantee timely and efficient customer service. **REQUIRED PROFILE** * Technical, technological, or undergraduate student in administrative, commercial, sales, or related fields. * Minimum of 1 year of experience in commercial, customer service, or sales positions. * Preferably with knowledge or experience in the plastic sector, especially plastic products (bags). * Basic/intermediate proficiency in Excel and office tools. * Excellent verbal and written communication skills. * Strong customer service orientation and ability to perform follow-up tasks. * Organized, responsible, proactive, and goal-oriented individual. * Ability to work collaboratively and handle multiple tasks simultaneously. **MAIN RESPONSIBILITIES** * Serve and provide support to current and potential customers. * Receive, register, and follow up on customer requests and orders. * Prepare and send quotations according to instructions from the commercial department. * Follow up on quotations and commercial opportunities. * Support the preparation and follow-up of production orders. * Verify that customer order details and requirements are complete and correctly registered. * Keep customer, quotation, and order information updated. * Support the commercial team in tracking deliveries and commitments to customers. * Respond to calls, messages, and emails related to commercial requests. * Coordinate with production, logistics, and other internal departments to obtain necessary information to meet customer requirements. * Prepare commercial reports and summaries when required. * Follow up on incidents, complaints, or customer requests and report them promptly. * Perform any other duties related to the position as assigned by the immediate supervisor. **WE OFFER** Job stability Fixed-term employment contract Salary to be agreed upon Statutory benefits. Working hours: Monday to Friday and one Saturday per month Job stability. Positive work environment. Opportunity for growth. Employment type: Full-time Work location: On-site