**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill \+ passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Customer Service: Logistic Follow-up** **Grade 5** **On-site:** Logistics Terminals of Colombia, Siberia. **Position Summary** **Responsibilities**: Guarantee and ensure that products reach their final destination intact and on time according to agreed SLAs, reporting online to the client's process responsible any incidents that occur; additionally, must generate the reports and documents required by the process for the client. **Qualifications**: * Technical, technological, or professional degrees in Industrial Engineering, Environmental Engineering, or Business Administration. (Preferred) * Minimum of 6 months of experience in order management and processing, generating shipping labels, and monitoring deliveries * Practical knowledge of Microsoft Word, Excel, Access, Outlook, and WMS * Schedule: Monday to Friday, 8:00 AM to 5:30 PM * English proficiency: 20% * Work mode: On-site **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.