**Before applying, select your preferred language from the options available in the upper right corner of this page.** Explore your next opportunity at a Fortune Global 500 organization. Discover innovative possibilities, experience our rewarding culture, and work with talented teams that help you improve every day. We know what it takes to drive UPS into the future—people with a unique combination of competence and passion. If you have the qualities and motivation to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Customer Service: Logistics Tracking** **Grade 5** **On-site:** Logistics Terminals of Colombia, Siberia. **Position Summary** **Responsibilities**: Ensure and guarantee that products reach their final destination intact and on time according to agreed SLAs, reporting online to the client's process manager any incidents that occur; additionally, must generate the reports and documents required by the process for the client. **Qualifications**: * Technical, technological or professional degrees in Industrial Engineering, Environmental Engineering or Business Administration. (Preferred) * Minimum of 6 months of experience in order processing and management, generating shipping labels, and monitoring deliveries * Practical knowledge of Microsoft Word, Excel, Access, Outlook and WMS * Schedule: Monday to Friday, 8:00 AM to 5:30 PM * English proficiency: 20% * Work mode: On-site **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.