Job Summary: We are seeking an In-House Customer Service representative with experience in logistics and cargo transportation, excellent customer service skills, and system management proficiency. Key Highlights: 1. Experience in logistics and cargo transportation 2. Excellent customer service and system management 3. PQRS management and operational coordination **IN-HOUSE – CUSTOMER SERVICE** **Location:** JAMUNDI\-VALLE DEL CAUCA AND PUERTO TEJADA **Salary:** COP 2,000,000 to COP 2,500,000 **Employment Type:** Full-time **Who Are We Looking For?** An IN-HOUSE CUSTOMER SERVICE representative with experience in **logistics and cargo transportation**, excellent customer service skills, system management proficiency, and knowledge of SISETAC regulatory requirements. **Requirements:** ✔ Technical or technological degree ✔ Minimum 2 years of experience in cargo transportation ✔ Proficiency in office software tools ✔ Strong communication and customer management skills **Main Responsibilities:** * National-level PQRS handling (via email and WhatsApp) * Service request management and route analysis * Coordination with operations teams and vehicle sourcing * Monitoring of loading, unloading, and deliveries * Documentation and delivery support management * Returns and incident control **If you meet this profile and wish to grow within the logistics sector, this opportunity is for you. Apply now:** 317 364 65 64 Job Type: Full-time Work Location: On-site
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
