Job Summary: Lead committees with the commercial team to actively identify business opportunities for automation and participate in the implementation of solutions. Key Highlights: 1. Lead committees with the commercial team 2. Analyze, design, and redefine processes 3. Actively participate in automation projects **Job Description** ---------------------- Lead committees with the commercial team, actively seeking automation business opportunities 1\. Coordinate and/or apply research, documentation, analysis, and process optimization methodologies. 2\. Analyze, design, and redefine processes—from identification and solution selection to technical and economic structuring—prior to implementation. 3\. Actively participate in process automation projects and solution implementation. 4\. Monitor the impact of implemented projects. 5\. Support knowledge and skill transfer within the organization regarding developed assets. 6\. Develop and execute strategies to promote automation and process improvement initiatives. 7\. Standardize the entire commercial offering at national and international levels. 8\. Lead the definition of end-customer solutions based on the company’s global capabilities. 9\. Draft technical and economic proposals and present, defend, or substantiate them to end customers alongside the business owner. 10\. Lead the corporate-level implementation of processes related to pre-sales activities. **Candidate Requirements** -------------------------- * Bachelor's degree in Engineering, Administrative Sciences, or related fields * 2 years of experience in roles directly related to economic proposal modeling and business modeling * + Preferred: Knowledge of Design Thinking, BPM, Process Engineering, and automation technologies This position is open to persons with disabilities. **Compensation** ---------------- 8000000 **Selection Process** ------------------------ The selection process is conducted via Aira—a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are Colombia’s first Contact Center and BPO, with over 28 years of experience delivering comprehensive solutions to public and private sector enterprises for customer service and management. Thanks to our track record and commitment to our purpose—"Improving Lives, Our Commitment"—since 2021 we have been a BIC (Benefit for Collective Interest) company, reinforcing our ongoing dedication to generating well-being and efficiency for our clients and employees, as well as our commitment to contributing to social and environmental issues in our country. We have over 6,500 employees—the \#OSFamily—across the national territory, working for Colombia’s and Latin America’s most important companies and institutions to transform experiences. **Our Benefits** ----------------------- * Career development plan * Personal and spiritual growth programs * Discounts with various partner organizations * Affiliation with the employee fund
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
