Junior IT Technician

Description

Job Summary: We are seeking a passionate Junior IT Technician with expertise in technology and technical support, experience in equipment maintenance, and a strong service orientation. Key Highlights: 1. Technical support for internal and external users on hardware and software. 2. Preventive and corrective maintenance of technological equipment. 3. Participation in new technology and systems projects. Are you passionate about technology and technical support? We are looking for a Junior IT Technician to join our team. If you have experience providing user support, equipment maintenance, and possess a service-oriented mindset, this opportunity is for you. Academic Requirements: Technical degree in Systems, Technical Support, or related fields. Proficiency in computer tools. Experience: 1 to 3 years in similar or equivalent positions. Main Responsibilities: Provide technical support to internal and external customers regarding hardware and software issues. Install, configure, and perform preventive and corrective maintenance on technological equipment and devices. Diagnose and resolve technical incidents and failures. Document and track incidents, requests, and implemented solutions. Participate in the implementation of new technologies and systems projects. Support the IT team in continuous improvement of processes and procedures. Perform other duties inherent to the position as assigned by the immediate supervisor, related to IT processes. Comply with legal requirements, employment contracts, internal work regulations, and other directives issued by the employer. Working Conditions: Work Mode: On-site. Working days: Monday to Friday. One Saturday every fifteen (15\) days. Salary: To be agreed upon. Contract Type: Indefinite-term contract. If you are proactive, service-oriented, analytical, and enthusiastic about technology, we invite you to apply and become part of our team. Work Location: On-site employment