IH Operations Assistant

Description

Job Summary: Coordinate and execute operational and administrative freight transportation processes, ensuring customer service, adherence to timeframes, and full service traceability. Key Responsibilities: 1. Integrated coordination of logistical and administrative processes 2. Management of requests, dispatches, and real-time tracking 3. Support in advances, settlements, and regulatory compliance Position to be filled: **IH Operational Assistant** **Vacancies**: 1 **Position Objective:** To comprehensively coordinate and execute operational and administrative processes related to freight transportation, ensuring proper handling of customer requirements, compliance with loading and unloading timeframes, and complete traceability of each service. This includes receiving and managing requests through various channels, preparing and controlling dispatch manifests according to vehicle configurations, performing real-time vehicle tracking, verifying, digitizing, and timely submitting travel documentation, as well as updating information in internal systems. Additionally, the role involves supporting advance management, settlements, regulatory compliance, and coordination with various involved departments, ensuring an efficient, safe, and quality-aligned service meeting the company’s established standards. **Professional Profile:** Technician or technologist in logistics- or operations-focused disciplines. **Experience:** Minimum 1 year in the logistics and transportation sector. **Competencies:** Compliance-oriented attitude, Communication, Teamwork, Discipline, Results orientation, Professional commitment. **Knowledge:** Basic knowledge of Microsoft Office and logistics-focused platforms. **Employment Conditions:** Direct employment contract with the company on an indefinite-term basis. **Working Hours:** Rotating shifts with one day off per week. **Salary**: $1\.750\.905 including all statutory benefits \+ non-salary allowance of $130\.046 **Work Location:** Bogotá Position Type: Full-time, Indefinite