In-House Customer Service

Description

Position Summary: We are seeking an IN-HOUSE Customer Service professional with experience in logistics and cargo transportation, focused on managing requests, coordinating operations, and tracking operational activities. Key Highlights: 1. Experience in logistics and cargo transportation 2. Proficiency in SISETAC systems and regulatory compliance 3. Comprehensive customer service and operations management **IN-HOUSE – CUSTOMER SERVICE** **Location:** SOACHA/CUNDINAMARCA **Salary:** $2,000,000 to $2,500,000 **Contract Type:** Full-time **Who Are We Looking For?** IN-HOUSE – CUSTOMER SERVICE professional with experience in **logistics and cargo transportation**, excellent customer service skills, system handling capabilities, and knowledge of SISETAC regulations. **Requirements:** ✔ Technical or technological degree ✔ Minimum 2 years of experience in cargo transportation ✔ Proficiency in office productivity tools ✔ Strong communication and customer relationship management skills **Main Responsibilities:** * Handling PQRS (via email and WhatsApp) nationwide * Managing service requests and route analysis * Coordinating with operations teams and arranging vehicles * Monitoring loading, unloading, and deliveries * Managing delivery documentation and supporting records * Handling returns and operational incidents **If you meet this profile and wish to grow within the logistics sector, this opportunity is for you. Apply now:** 317 364 65 64 Job Type: Full-time Workplace: On-site employment