At J\&T Express, a global leader in logistics and transportation, we are looking for an **IT Specialist** to strengthen our technology team. Main Responsibilities: ✨ Manage daily software system maintenance and support (logistics, management, etc.), including account configuration, permissions, and incident resolution. ✨ Provide functional training to business teams and create user manuals and practical guides. ✨ Analyze and optimize business processes, driving standardization and systematization. ✨ Develop and maintain SQL scripts for data extraction, analysis, and report generation. ✨ Collect user feedback and collaborate on improving product functionalities. What we are looking for: Minimum of 2 years of experience in enterprise system support or administration. Intermediate conversational English (mandatory) for interaction with teams and technical documentation. Strong communication skills to work with business units and technical teams. Proactive attitude with a focus on continuous improvement. Location: \[Bogotá/On-site] Apply by sending your CV to: \[ana.cortes@jtexpress.co]