bartender

Description

Job Summary: Responsible for ensuring product quality, customer experience, and sales at the bar, acting as a product expert and brand ambassador. Key Responsibilities: 1. Ensure product quality and customer satisfaction 2. Drive sales and enhance the customer experience 3. Be a product expert and brand ambassador  Ensure all products served from the bar meet the correct standards as outlined in the brand bible.  Manage proper beverage distribution according to service sequence and bar layout.  Maintain appropriate timing to ensure guest satisfaction.  Promote key products that complement the customer experience and achieve weekly bar sales targets.  Responsible for communicating allergen information to customers.  Set up the bar according to the service sequence.  Greet all guests in accordance with customer service protocols.  Wear the uniform appropriately, adhering to brand standards.  Use professional and honest language to foster connection between the brand and the customer on every visit.  Guide customers on favorite products and the history of the Bar Restaurant.  Collect feedback regarding the customer experience and communicate this feedback to the direct supervisor.  Always conduct oneself in alignment with the company’s image guidelines.  Know the brand bible in detail; serve as the expert on all products offered at the bar, including preparation times and production processes. Work Location: On-site employment