Systems Analyst

Description

Job Summary: We are seeking a Systems Analyst to strengthen our Technology team, ensuring the proper functioning of systems and providing technical support. Key Highlights: 1. Strengthen the company's Technology team 2. Technical support and system administration 3. Administration and improvement of technological infrastructure **Systems Analyst** **Abogados Recovery of Credits S.A.S.** is looking for a **Systems Analyst** to strengthen our Technology team and support the company's technological processes. **Position Objective** Ensure the proper functioning of the organization's systems, equipment, and technological tools by providing timely user support and assisting in the administration and improvement of technological infrastructure. **Main Responsibilities** * Provide technical support to company users. * Diagnose and resolve hardware- and software-related incidents. * Perform preventive and corrective maintenance on computing equipment. * Install, configure, and update equipment and applications. * Manage users, permissions, and access to various platforms. * Track and manage technological requirements. * Support network and connectivity administration. * Manage inventories of equipment and technological assets. * Monitor and manage support tickets and requests. * Support the implementation and configuration of new technological tools. * Ensure the proper functioning of the company's technological resources. * Document procedures, incidents, and solutions implemented. **Required Profile** * Technician, technologist, or professional in **Systems, Computer Science, Networks, Telecommunications, or related fields**. * Minimum **1 year of experience in technical support and/or system administration**. * Knowledge of hardware, software, networks, and operating systems. * Proficiency with technical support and ticket management tools. * Knowledge of equipment and peripheral configuration. * Prior experience in corporate user and platform administration is desirable. * Analytical and problem-solving skills. * Excellent internal customer service and communication skills. * Organization, responsibility, and attention to detail. **Working Conditions** **Position:** Systems Analyst **Work Modality:** On-site **Work Location:** Bello, Antioquia **Contract Type:** Indefinite-term contract **Salary:** To be agreed upon based on experience \+ transportation allowance \+ corporate benefits. Work Location: On-site employment