Description
Job Summary:
We are seeking a proactive and responsible Auxiliary Cashier to securely and efficiently manage financial transactions, with a strong focus on customer service.
Key Highlights:
1. Key role in cash collection and financial transaction management
2. Friendly, professional, and efficient customer service
3. Opportunity for growth in a dynamic and challenging environment
JOB DESCRIPTION
**Auxiliary Cashier \- Apartado**
-------------------------------
**Company:** Prosegur Colombia
**Location:** Apartado, Antioquia
**About Prosegur Colombia:**
Prosegur Colombia is a leading company in the private security sector, committed to delivering comprehensive, cutting-edge solutions to our clients. We stand out for our innovation, professionalism, and the dedication of our human team. We continuously seek talent that shares our values and wishes to grow in a dynamic and challenging environment.
**Job Description:**
We are looking for a proactive and responsible Auxiliary Cashier to join our team in Apartado. We seek candidates with proven experience in cash handling and customer service, playing a key role in the secure and efficient collection and management of financial transactions. This position requires a person with high standards of honesty, accuracy, and a strong customer service orientation.
**Main Responsibilities:**
* **Collection of large cash amounts:** Accurately collect and record high volumes of cash, ensuring transaction accuracy and daily cash reconciliation.
* **Customer service:** Provide friendly, professional, and efficient service to all customers visiting the counter, resolving their questions and needs related to the services offered.
* **Card terminal operation:** Operate the card terminal and other point-of-sale devices to process credit and debit card payments, ensuring information security and confidentiality.
* **Banknote verification:** Verify the authenticity of received banknotes using the mechanisms and tools provided for this purpose.
* **Transaction recording:** Maintain detailed and organized records of all operations performed, using the company’s information systems and software.
* **Cash reconciliation:** Perform daily cash reconciliation by comparing accounting records with received cash and other payment methods.
* **Compliance with policies and procedures:** Strictly adhere to Prosegur Colombia’s security policies, operational procedures, and internal regulations.
* **Maintaining order and cleanliness:** Ensure the work area remains clean, orderly, and safe at all times.
* **Document management:** Prepare and file supporting documentation for all transactions performed.
* **Reporting incidents:** Promptly report any irregularities, discrepancies, or incidents occurring during the work shift.
**Job Requirements:**
* **Experience:** Minimum two (2\) years of verifiable experience in similar positions, preferably in the financial, cash collection, or customer service sectors involving cash handling.
* **Education:** Completed high school diploma. Technical or technological training in administrative, accounting, or finance-related fields is preferred.
* **Skills:**
* Excellent cash handling and numerical calculation skills.
* Strong customer service orientation and communication skills.
* Proficiency in office applications (Word, Excel).
* Knowledge and experience using card terminals and transactional systems.
* Organizational ability, attention to detail, and precision.
* Ability to work under pressure and meet established targets.
* Demonstrated integrity, honesty, and reliability.
REQUIREMENTS
Minimum two (2\) years of verifiable experience in similar positions, preferably in the financial, cash collection, or customer service sectors involving cash handling