Customer Service/Support Representative

Description

Summary: This role involves being the first point of contact for customers, providing accurate information, and supporting the overall customer experience through moderately complex tasks. Highlights: 1. Be the first point of contact for customers, clients, and guests. 2. Provide accurate and timely information. 3. Support the overall in-house customer experience. **About this role** Behind every success is a team of dedicated experts who drive us forward. Our corporate functions go beyond support—they lead, shape the company's direction, and prepare our customers and employees for what matters most. Join a team where your work makes a real impact, with opportunities to grow, collaborate, and thrive. ### **Description** * Serve as the first and primary point of contact for customers, clients, and guests. * Provide accurate and timely information regarding processes, logistics, and general inquiries. * Support the overall in-house customer experience, including daily customer service operations, training center experience, and reception activities. * Ensure customer service delivery standards are consistently met or exceeded. * Perform assignments that are generally similar in nature and moderately complex, with limited instruction or supervision. ### **Minimum Qualifications** * Vocational or technical education in a relevant field. * 0–3 years of work experience. * Experience working on routine or moderately complex assignments with limited guidance. **About CAE** =================== *At CAE, our mission is clear: to help make the world safer. For nearly 80 years, we have advanced innovation in simulation, training, and mission readiness to support critical operations worldwide. Through advanced technologies, we help our clients work smarter, faster, and more sustainably. Join an organization guided by purpose—where bold ideas are encouraged, collaboration drives progress, and your development fuels our shared success.* **Employment Type** ================= Regular**Equal Opportunity and Accommodations** =============================================== *CAE is committed to providing equal opportunity to all candidates, regardless of race, national origin, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or any other characteristic protected by law. We encourage individuals who do not meet all criteria to apply. Reasonable accommodations are available upon request—please contact your recruiter or email* *CAECarrieres-Careers@cae.com**.* **Data Protection** ========================== Privacy Statement *CAE thanks all candidates for their interest. However, only those whose profile and experience match the requirements of the position will be contacted.*