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Summary: This role involves setting up, operating, and troubleshooting AV/lighting/conferencing equipment, ensuring operational readiness, assisting guests, and adhering to safety and service standards. Highlights: 1. Opportunity to work with and manage diverse AV and conferencing equipment 2. Engage with guests, providing instruction and enhancing their experience 3. Be part of a team committed to well-being and hospitality excellence **Additional Information** **Job Number**26066212 **Job Category**Event Management **Location**The Westin Saraya Aqaba Resort \& Spa, Al\-Hashemi Street, Aqaba, Jordan, Jordan, 77110 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Set\-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set\-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set\-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up\-sell different AV services, and monitor equipment operation at appropriate intervals. Break\-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book. Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Reach, grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Visually inspect tools, equipment, or machines. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High School diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* At Westin, we are committed to empowering guests to regain control and enhance their well\-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well\-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well\-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
