Commercial Analyst

Description

Job Summary: We are seeking a professional to coordinate the entire commercial cycle, manage customer accounts, and ensure delivery commitments with a focus on leadership and team collaboration. Key Highlights: 1. Disciplined, dynamic, committed individual with leadership skills 2. Teamwork, contributing new ideas and continuous improvement 3. Manages the full commercial cycle and customer relationships **Job Description** ---------------------- If you are passionate about commercial management, customer culture, and purpose-driven work, we invite you to apply. An Individual: Disciplined, dynamic, committed, versatile, organized, results-oriented, with strong leadership and communication skills As a Team Member: We seek individuals committed to our purpose of "Cultivating Well-being," who collaborate effectively, lead by example, contribute and listen to new ideas, embrace learning and growth, and remain open to constructive dialogue and continuous improvement. The Commercial Department is the operational heart of our business and requires constant collaboration with Harvesting, Packaging, Logistics, and Finance teams to guarantee delivery commitments to our customers. Technical Requirements: Bachelor's degree in Business Administration, Marketing, Industrial Engineering, International Trade, or related fields Minimum 2 years of specific experience in commercial roles, customer service, or sales coordination Desirable experience in electronic invoicing (Helisa or similar), accounts receivable management, and retail customer portals Purpose: Coordinate the full commercial cycle for Setas Doradas: demand forecasting, order receipt and confirmation, registration in the Dorado Portal, Helisa invoicing, accounts receivable and collections management, exports, PQRS (complaints, inquiries, suggestions, and claims), and returns. Directly manage accounts for various customers, ensuring: * Delivery commitment to customers: correct product, correct quantity, delivered at the agreed time * Sales maximization through daily analysis of inventory, harvest, and forecasts * Healthy accounts receivable: no customer should exceed agreed payment terms * Timely and error-free invoicing in Helisa across all commercial channels * Full execution of exports: proformas, booking reservations, and cargo tracking * Active management of PQRS and returns with documented closure * Golden communication with different departments * Achievement of commercial KPIs and adherence to commercial and logistics discipline culture **Candidate Requirements** -------------------------- * Minimum 2 years of specific experience in commercial roles, customer service, or sales * Experience in electronic invoicing (Helisa or similar) * Experience in accounts receivable management This position is open to persons with disabilities. **Compensation** ---------------- 3000000**Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the job posting 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if your profile matches what we are looking for, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We have been cultivating well-being since 1982 to harvest a sustainable and abundant future for everyone. Through our Golden Philosophy, we deliver health, freshness, and innovation while responsibly caring for the environment and growing alongside our community of partners. **Our Benefits** ----------------------- * A company in constant growth * Training programs and courses * Performance allowances