As a SENA Apprentice for the 4PL Customer Experience (CX) team, you are responsible for supporting multiple assigned 4PL accounts or teams, taking ownership of efficiently and accurately executing assigned tasks. **Key Responsibilities:** * Monitor data quality at each stage of the supply chain process (e.g., PO level, booking level, milestones, etc.) within our logistics system mymaerkscm/SCP and/or our tracking files. * Collaborate closely with origin offices to ensure compliance with customer SOPs/IOPs/SLAs, including data quality requirements. * Conduct billing audits for 3PL services and/or our 4PL services. * Upload documents to team sites or our systems and/or audit that the system is updated with all required documentation per customer SOPs/IOPs/SLAs. * Support end-to-end processes across various stages, such as tracking maritime/air milestones, tracking land carrier and customs broker (CHB) milestones, and monitoring empty container return. * Prepare reports as requested. * If assigned, correctly process all bookings: book with the nominated carrier and confirm bookings within 24 hours following resolution of any discrepancies (if applicable). * To enable end-to-end visibility, submit information to GSC for MODS updates and follow up to ensure these updates are completed. * Timely and accurate communication with internal teams regarding execution of assigned tasks. * If assigned, properly utilize STiK, MACS, or any other billing request tool to ensure shipments are handled/billed correctly. **We Are Looking For:** * **Active SENA student** in International Trade, Administration, Economics, Engineering, or related fields (eligible for either lective or productive phase only) * Fast learner. * Analytical and problem-solving skills. * Positive, proactive, and persistent. * Responsible and organized. * Strong sense of urgency. * Attention to detail. * Good communication skills. #LI-KV1 #LI-Hybrid Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .