Customer Success Manager | Remote | $1,500–$2,000 USD/Month

Description

Summary: Seeking a high-performing Customer Success Manager to own client relationships, drive results, solve problems, and ensure client retention and satisfaction. Highlights: 1. Own client relationships and drive results 2. Focus on client retention and satisfaction 3. Work proactively in a client-facing role We’re hiring a high\-performing Customer Success Manager to manage relationships with our U.S.\-based clients. This is not a customer support role. You’ll be responsible for owning client relationships, driving results, solving problems, and helping ensure clients stay and grow with us. What you’ll own: \* Client onboarding \* Weekly client calls \* Client communication and follow\-up \* Tracking performance and deliverables \* Identifying and solving problems before they become bigger issues \* Client retention and satisfaction \* Coordinating with our internal recruiting team We’re looking for someone who: \* Speaks fluent, professional English \* Is confident leading calls with U.S. business owners \* Has experience in Customer Success, Account Management, Recruiting, Sales, or another client\-facing role \* Is extremely organized and reliable \* Communicates proactively \* Can handle difficult conversations without avoiding them \* Takes ownership instead of waiting to be told what to do Compensation: $1,500–$2,000 USD/month based on experience and performance Location: Remote — Colombia Schedule: U.S. business hours If you’re ambitious, highly accountable, and want to take ownership of client relationships inside a growing company, apply. Job Type: Full\-time Work Location: Remote