* **LOCATION** ------------ Calle 26 No 57-83, Office 502, Bogota, Capital District of Bogota, Colombia * ### **CAREER AREA** Finance and Accounting * ### **JOB TYPE** Full time * **JOB ID** ---------- #R68135 The "Analyst I" is responsible for completing accounting and processing activities related to accounts receivable, including processing high volumes of accounts receivable transactions, analyzing allowances for doubtful accounts, processing month-end closing entries, and timely submission of reports to management, in accordance with standard accounting policies and procedures, compliance with SOX policies and procedures, and ensuring accurate service delivery to customers of the Global Shared Services Center. * Perform customer cash application transaction activities promptly to improve the Cash Conversion Cycle (CCC). * Prepare Accounts Receivable reports, including monthly/quarterly reports to senior management on A/R performance, month-end close, portfolio turnover/DSO, allowance for doubtful accounts, and ad-hoc reports. * Assist in meeting internal control requirements. * Prepare process documentation, conduct control testing, and support implementation of new financial systems or processes. * Prepare various internal monthly financial reports for presentation to the Finance Leader. * Prepare reconciliations of general ledger accounts and the monthly balance sheet. * Efficiently manage verbal and/or written customer requests/inquiries. * Handle daily customer requests and all service-related issues by resolving problems to minimize customer escalations. * Manage and address customer needs and resolve inquiries within the timeframe established by the department. * Interact with customers, branch operations, and other Brinks partners as necessary to effectively process all requests. * Ability to thrive in a fast-paced work environment. * Follow standard work instructions using best practices throughout the entire customer lifecycle—from initial data collection through resolution. * Actively participate in team meetings and provide feedback on continuous process improvement. * Other duties as deemed necessary by the Senior OTC Manager, Customer Support and Operations Manager, or OTC Supervisor. * Perform other tasks as assigned or required. Occupational Health and Safety Responsibilities * Be aware of and fully understand the Occupational Health and Safety Policy. * Pay comprehensive attention to your health. * Provide clear, complete, and truthful information regarding your health status. * Comply with the company’s occupational health and safety regulations. * Participate in occupational risk prevention through activities carried out within the company. * Report any identified hazardous conditions to your immediate supervisor. * Immediately report any occupational accident or incident.