**Company Description** We are SGS, the world's leading company in testing, inspection, and certification. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer, and more interconnected world. **Job Description** We are SGS, the world's leading company in testing, inspection, and certification. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate an information network. Role description. The position holder will report to the direct supervisor, responsible for overseeing operational performance, control, and compliance of Colombia operations across different environmental matrices. The Supervisor will also work to drive and deliver the Global Standard Process and support improvement projects (i.e., process improvement projects). The Supervisor is expected to foster strong working relationships with stakeholders and ensure that service is delivered according to defined KPIs. MAIN RESPONSIBILITIES 1\. Technical Capabilities Drive operational excellence by providing guidance and support to the operations team in delivering timely and accurate financial transactions for customer billing 2\. Coordination and Communication: · Distribute workload and supervise the team on a daily basis. · Manage human resources matters (e.g., training, supervision, performance evaluation). · Serve as the point of contact for issue escalation within the process. · Organize and lead team meetings. · Prepare operational KPIs and performance reports. 3\. Drive operational excellence by providing guidance and support to operations in the timely and accurate delivery of financial and operational reports. 4\. Motivation: · Promote work-life balance and ensure team members are motivated. · Create a positive environment by living SGS Values. · Organize team-building activities, working together to enable a better, safer, and more interconnected world **Requirements** **Education:** Professional degree in Environmental, Industrial, or Chemical Engineering, or related fields. **Experience:** 2 years of proven experience in managing and supervising environmental, operational, administrative monitoring, and client handling. **Technical Knowledge:** Fundamentals of ISO 9001 management systems, laboratory competence ISO/IEC 17025, Office Suite (Word, Excel, PPT), good laboratory practices, knowledge of operation and maintenance of environmental monitoring equipment (Water, Air, Soil, Biota, and Emissions), knowledge of methodologies and processes specific to the sector, method validation and uncertainty, quality assurance. **Additional Information** Salary: 3.250.680 Contract: Work or Labor Contract