Junior Negotiation Manager - Cali

Description

Job Summary: We are seeking a collections agent to recover outstanding accounts, manage customers, negotiate payment agreements, and contribute to achieving team goals. Key Highlights: 1. Manages payment agreements and follows up on overdue obligations. 2. Identifies the customer's situation to offer practical solutions. 3. Learns, develops negotiation skills, and builds your career. Do you have experience in collections or call centers and are looking for an opportunity to grow professionally? This vacancy is for you! Your Mission: You will play a key role in account recovery by managing customers and negotiating effective payment agreements that deliver practical solutions and support the achievement of team goals. What will you do daily? * Contact customers and effectively manage payment agreements * Follow up on commitments and overdue obligations * Identify each customer's situation to offer practical solutions * Record each interaction clearly and in detail in the system * Keep information updated and maintain respectful communication * Achieve management and recovery targets * Escalate special cases and collaborate closely with your team * Participate in ongoing training programs What will you find with us? * **Salary**: $1\.750\.905 \+ transportation allowance \+ performance bonuses * **Schedule:** Monday to Thursday, 7:30 a.m. to 5:30 p.m.; Friday until 4:30 p.m. * **Location**: Comfandi Main Building, Cali Learn, develop negotiation skills, and build your career with us What are we looking for in you? * High school diploma * Minimum 6 months of experience in collections or call centers * Basic knowledge of negotiation, office tools, and customer service * Proactive attitude, strong communication skills, and results orientation If you seek stable employment and a positive work environment, this is your opportunity. Apply now and take the next step in your professional growth. Workplace: On-site employment