Description
Position Summary:
We are seeking a Junior Technician responsible for diagnosing, configuring, maintaining, repairing, and validating Lenovo computing equipment, supporting technical laboratory operations.
Key Responsibilities:
1. Diagnosis, configuration, and maintenance of Lenovo equipment.
2. Support in technical laboratory operations and troubleshooting.
3. Installation of components and software updates.
### **Job Description**
A Junior Technician is required to perform activities related to the diagnosis, configuration, maintenance, repair, validation, and functional testing of Lenovo computing equipment, ensuring compliance with procedures, quality standards, and manufacturer policies. The role involves supporting technical laboratory operations by identifying and resolving hardware and software failures, installing components, updating firmware and drivers, conducting functional tests, recording activities in designated tools, and preparing equipment for delivery—thereby contributing to service level agreement (SLA) compliance and customer satisfaction.
### **Requirements**
Technical diploma, technology degree, or final-semester student in:
* Systems Engineering
* Computer Equipment Maintenance
* Electronics
* Telecommunications
* Networks
* Related fields
* Minimum six (6) months of experience in preventive and corrective maintenance of computing equipment.
* Prior experience in technical laboratories, service desks, or authorized service centers is desirable.
* Experience in hardware and software installation.
* Experience in handling technical incidents.
AGENT / JUNIOR OPERATIONS ANALYST Profile
Location: Bogotá, Bogotá D.C., Colombia
Experience: 1 Year of Experience