Order to Cash Operations Associate

Description

Summary: This role involves managing Accounts Receivable portfolios, performing proactive collections, reconciling customer accounts, applying payments, and resolving discrepancies. Highlights: 1. Manage Accounts Receivable portfolio and ensure timely collections. 2. Perform proactive collection activities to maximize cash flow. 3. Act as an individual contributor within the OTC function. **Job Title:** Collections \& Accounts Receivable Analyst (OTC) **What are we looking for:** Primary Skill \- Order to Cash (OTC) / Accounts Receivable Management. **Designation:** Collections \& Accounts Receivable Analyst. ### **Roles and Responsibilities:** In this role, you will be responsible for managing the assigned Accounts Receivable portfolio, ensuring timely collections and effective outstanding balance management. You will perform proactive collection activities to maximize cash flow and minimize overdue receivables. You will reconcile individual customer accounts, ensuring alignment between ERP systems and accounting records. You will be responsible for applying customer payments in Accounts Receivable and reconciling transactions against bank records while maintaining compliance with company policies and applicable regulations. You will document and support customer cases requiring order releases with PD\+1 and/or excess balances, ensuring compliance with corporate Delegation of Authority (DOA) requirements. You will participate in regular follow\-up sessions with Commercial and Business Unit teams to review account status and collection strategies. You will monitor customer deductions and coordinate the resolution of discrepancies through credit notes and/or collection activities. You will provide support and timely resolution of inquiries from both internal and external customers. You will act as an individual contributor within the OTC function, supporting cash collection, dispute management, customer account maintenance, and financial controls. Please note that this role may require you to work in rotational shifts. Location: Medellin. Skill Required Intelligent Finance Operations Cash Application P2 . Qualification Bachelor s Degree Bachelor Of Science with a major in Business Administration. YOE 1 to 3 years. Lang Spanish C2 , English B2 . What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data reports, whilst conducting analysis and reconciling transactions. Cash application is part of the accounts receivable AR process that applies incoming payments to the correct customer accounts and receivable invoices..