Description
Job Summary:
We are seeking an Accounts Receivable Assistant to support institutional financial management, control of financial obligations, and provide guidance to the educational community.
Key Highlights:
1. Support institutional financial management and proper revenue collection
2. Guide students on account statements and financing alternatives
3. Manage accounts receivable, track balances and payment agreements
We are looking for an **Accounts Receivable Assistant** responsible for supporting institutional financial management through recording, monitoring, reconciling, and tracking financial obligations of students and third parties, contributing to proper revenue collection and providing timely guidance to the educational community.
**Main Responsibilities:**
**Accounts Receivable and Revenue Collection**
* Record tuition, financial fees, and other academic charges.
* Monitor outstanding balances of active, withdrawn, and graduated students.
* Support preventive and persuasive collection processes via phone calls, emails, and official WhatsApp.
* Track payment agreements and accounts receivable updates.
**Financial and Administrative Control**
* Update accounts receivable databases and reports.
* Reconcile payments with treasury and accounting departments.
* Verify payment documentation and support billing, credit/debit notes, and audits.
**Student Support**
* Guide students and legal guardians on account statements, payment methods, and financing alternatives.
* Address financial inquiries and escalate special cases to relevant departments.
**Working Hours**
Mon-Fri 8:00 a.m. to 6:00 p.m. or 9:00 a.m. to 7:00 p.m.
Saturdays: 9:00 a.m. to 1:00 p.m. **one Saturday every 15 days.**
**Indefinite-term contract / Minimum Legal Monthly Wage (SMLV) + Performance-based commission**
**Requirements:**
Technical, technological, or university student in Accounting, Finance, Administration, or related fields.
* Experience managing accounts receivable and revenue collection processes.
* Intermediate Excel skills.
* Experience with academic systems or financial ERP systems (experience in educational institutions is desirable).
* Customer service skills and handling of complaints, inquiries, suggestions, and claims (PQRS).
**Profile:**
Organized, empathetic, detail-oriented individual with strong communication skills, student service orientation, and ability to monitor administrative and financial processes.