Information Assistant

Description

Position Summary: We are seeking a Registration and Academic Control Assistant to support the operational and administrative management of academic information, ensuring its quality and integrity. Key Highlights: 1. Manages and updates academic and administrative databases. 2. Supports key academic registration and control processes. 3. Attends to student and faculty requests with a service-oriented approach. **We want you on our team!** Our higher education institution is looking for a **Registration and Academic Control Assistant**: an organized, service-oriented individual with strong follow-up capabilities, who will contribute to the proper management of academic and administrative information for our students and faculty. **Purpose of the Position** To provide operational and administrative support to Registration and Academic Control processes, ensuring the quality, integrity, and timeliness of institutional information related to students, faculty, grades, academic processes, and official documentation. **Main Responsibilities** * Manage and update academic and administrative databases. * Perform registration, validation, and tracking of student and faculty information. * Support processes related to grades, academic records, certifications, and institutional documentation. * Attend to requests, inquiries, and requirements from students, faculty, and various institutional departments. * Prepare reports and summaries using Excel tools. * Monitor compliance with established procedures and schedules set by the department. * Ensure appropriate management, organization, and custody of academic documentation. * Support administrative activities of the Rectorate and the Directorate of Registration and Academic Control as required. **Profile We Are Seeking** **Academic Qualifications** * Technician or Technologist in Document Management, Administrative Assistance, Business Management, or related fields. **Experience** * Minimum **one (1) year of experience** in administrative roles involving customer service, information handling, data entry, or document management. * Prior experience in higher education institutions or in registration and academic control areas is highly valued. **Required Knowledge** * Proficiency in **intermediate or advanced Excel**. * Document management and database administration. * Report and summary preparation. * Office productivity tools. **Key Competencies** * Service orientation. * Attention to detail. * Organization and planning. * Follow-up and control capability. * Sense of urgency. * Teamwork. * Effective communication. * Handling of confidential information. **Position Conditions** * Work schedule: 42 hours per week. * Regular hours: Monday to Friday, 8:00 a.m. to 5:00 p.m. * Occasional availability to work on Saturdays, as required by institutional needs. * Contract type: Indefinite-term. * Work location: Chapinero \- Heroes / Bogotá D.C.