Junior Digital Sales Analyst

Description

Job Summary: The Junior Digital Sales Analyst will support the B2C Digital Sales strategy in Central America and Colombia by managing platforms and collaborating on digital transformation initiatives. Key Highlights: 1. Support the operation and growth of B2C Digital Sales initiatives 2. Manage and track customers and users of digital platforms 3. Participate in projects for implementing and improving digital products Do you want to build a stronger, more sustainable future and grow your career? Join Cargill’s global team of 160,000 employees who use new technologies, dynamic expertise, and over 154 years of experience to connect farmers to markets, customers to ingredients, and people and animals to the food they need to thrive. **Purpose and Impact of the Role** -------------------------------------- The Junior Digital Sales Analyst will support the execution of the Digital Sales strategy for B2C markets in Central America (CAM) and Colombia, contributing to the adoption, administration, and continuous improvement of digital platforms. This role will be responsible for supporting customers and internal teams, managing operational processes associated with the digital channel, and collaborating on initiatives related to digital products and digital transformation. **Key Qualifications** ------------------------ * Support the operation and growth of Digital Sales initiatives for B2C CAM and Colombia. * Manage and track customers and users of digital platforms, promoting their adoption and effective usage. * Support order management and monitoring for orders placed through digital channels. * Identify opportunities to improve processes, tools, and digital experiences for customers and users. * Document, update, and maintain procedures, process flows, and training materials related to digital sales and products. * Support the administration and functional maintenance of digital platforms, applications, and tools. * Generate reports, analyses, and performance metrics to monitor digital initiatives. * Participate in projects for implementing, improving, and launching digital products. * Collaborate with cross-functional teams, including Sales, Customer Service, Marketing, Technology, and Operations. * Support training activities and change management efforts linked to digital solutions. * Actively participate in EHS initiatives and comply with corporate safety policies. * Maintain organizational standards for housekeeping, safety, and quality. * Other assigned duties. **Qualifications** ------------------ **Minimum Qualifications** * Bachelor’s degree or advanced undergraduate student in Business Administration, Marketing, Industrial Engineering, Systems Engineering, International Business, or related fields. * Intermediate knowledge of Microsoft Office, especially Excel and PowerPoint. * Interest in and affinity for technology, digital tools, and digital transformation. * Analytical ability and problem-solving orientation. * Communication and teamwork skills. * Customer orientation and focus on continuous improvement. **Preferred Qualifications** * Academic or professional experience in digital sales, e-commerce, CRM, or digital transformation. * Knowledge of Salesforce or other commercial and customer experience management platforms. * Experience in data analysis and metric generation. * Intermediate English proficiency. * Ability to manage multiple priorities and work in dynamic environments. To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.