ServiceNow Technical Consultant

Description

Job Summary: We are seeking a passionate ServiceNow Technical Consultant who builds powerful solutions and leads innovation on the platform. Key Highlights: 1. Designs and configures ServiceNow solutions using best practices. 2. Leads technical direction for integrations and application development. 3. Mentors developers and contributes to project excellence. Why SoftwareOne?: SoftwareOne and Crayon have joined forces to form a global AI-driven software and cloud solutions provider, with an ambitious vision for the future. With a presence in over 70 countries and a diverse team of more than 13,000 professionals, we offer unparalleled opportunities for talent to grow, make an impact, and help shape the future of technology. People sit at the heart of our business. We empower our teams to work without borders, innovate without fear, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, artificial intelligence, or building meaningful customer relationships, you’ll find a place to grow here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is accelerated, and your career can reach global scale. The Role: **ServiceNow Technical Consultant** Are you passionate about building powerful ServiceNow solutions that deliver real business value? If so, this role could be for you. We are looking for a ServiceNow Technical Consultant who drives platform innovation by designing intelligent solutions, leading integrations, and delivering high-impact technical expertise. This role combines hands-on development, strategic thinking, and collaboration with customers to build scalable, secure, and efficient systems. **What You’ll Do:** * Design, configure, and implement ServiceNow solutions using best practices and out\-of\-the\-box capabilities * Lead technical direction for integration and application development initiatives * Diagnose issues, perform root cause analysis, and deliver reliable solutions * Ensure platform integrity, security, and performance across various environments * Mentor developers and contribute to defining scope, architecture, and project delivery excellence What We Expect From You: * Degree in IT (or equivalent experience) with strong stakeholder collaboration skills * Solid understanding of ITIL, CMDB (including health/remediation), and data models such as CSDM * Experience in ServiceNow development (JavaScript, Angular, HTML/CSS, Jelly) * Strong problem-solving ability, with excellent communication and client-facing skills * Ability to work independently and collaboratively, with a proactive, results-oriented attitude **Desirable:** * ServiceNow certifications (CSA, CAD, CIS\-ITSM, CIS\-DISCO, CIS\-SAM, CIS\-HAM) * Experience leading teams or mentoring developers * Knowledge of platform security and integration best practices * Familiarity with Identification \& Reconciliation Engine (IRE) * High level of organization and attention to detail **Why Join Our Team?** At SoftwareOne, you’ll be part of a global organization that champions growth, innovation, and meaningful impact. Here, your development and well-being truly matter. These five key benefits reflect what sets us apart: * Holistic well-being and health support * Continuous learning and career development * Performance-based incentives and employee stock participation * Flexible and hybrid work models * Participation in global projects