Job Summary: Lead service operations at an automotive company, ensuring high service standards, productivity, and customer experience within the after-sales area. Key Highlights: 1. Operational leadership and strategic vision in the automotive sector. 2. Job stability and opportunities for professional growth. 3. A dynamic and challenging environment with impact on a strategic operation. Lead service operations at a company driving mobility and operational excellence. A leading automotive company in the country seeks an **After-sales Workshop Supervisor** for Bogotá to join its team — a professional with operational leadership, strategic vision, and results orientation, capable of ensuring high service standards, productivity, and customer experience within after-sales operations. * **What will be your challenge?** * Oversee the workshop’s overall operation, ensuring proper execution of operational processes, adherence to service timelines and departmental objectives, strengthening technical team efficiency and customer satisfaction. **Profile we are seeking:** * Degree in Mechanical Engineering or Industrial Engineering. * Minimum 3 years of experience in dealerships or specialized workshops for diesel vehicles, especially trucks, pickups, and commercial vehicles. * Experience in managing after-sales service operations for heavy-duty vehicles or fleets. * Knowledge of operational management, customer service, and customer retention. * Experience leading technical teams and monitoring management KPIs. * Budget management, process management, and information systems. * Intermediate proficiency in Microsoft Office. * Driver's license B1\-C1\. **What will you find?** Job stability and opportunities for professional growth. Competitive salary and corporate benefits. A dynamic, challenging, and continuous improvement-oriented environment. The opportunity to lead teams and make an impact on a strategic service operation. **More than supervising a workshop, you will take on the challenge of leading an operation focused on efficiency, quality, and service experience.** Apply now and elevate your leadership to the next level. Workplace: On-site employment
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
