Description
Job Summary:
We are seeking a Technology and IT Support Engineer passionate about user support and technological infrastructure management for a growing organization.
Key Highlights:
1. First- and second-level technical support
2. Management of technological infrastructure
3. Preventive and corrective maintenance
We are looking for a Technology and IT Support Engineer!
Are you passionate about technology, user support, and technological infrastructure management? This opportunity is for you.
Location: Bogotá \- North
Work Mode: On-site
· Required Profile:
· Professional degree in Systems Engineering, Information Technology, or related fields.
· Minimum 3 years of experience in technical support and infrastructure.
· Knowledge of hardware, software, networks, operating systems, helpdesk tools, and corporate office applications.
· Analytical ability, problem-solving skills, organizational capability, teamwork, and service orientation.
Main Responsibilities:
· Provide first- and second-level technical support.
· Administer computing equipment, networks, servers, printers, and mobile devices.
· Manage access rights, permissions, and information security.
· Perform preventive and corrective maintenance on technological infrastructure.
· Manage equipment and license inventories.
· Support employee onboarding and offboarding by configuring and deactivating access.
· Coordinate with technology vendors and manage software and hardware requirements.
Ensure corporate data backups and protection.
We seek a committed, proactive, detail-oriented, and service-driven individual to support our organization’s technological growth.
We want to meet you and have you join our team!
Workplace: On-site employment