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Job Summary: We are looking for a protagonist to monitor servers, execute operational processes, detect and report incidents, and support maintenance and technical support. Key Highlights: 1. Being part of a team transforming the future of the financial market. 2. A truly collaborative environment that rewards curiosity and expands potential. 3. An opportunity to grow professionally and build the future of finance. **At Topaz, we don’t just create technology—we transform the future of the financial market.** We are a \#Multi team of protagonists who turn ideas into impactful solutions. Within our Topaz Team, we foster a genuinely collaborative environment where your curiosity is rewarded and your potential expanded—learning from the best to solve complex challenges. Are you ready to be a protagonist in this evolution? We’d love to meet you! **Responsibilities and Duties** **Your Role as a Protagonist of Transformation:** * Monitoring of servers, communications, and critical systems * Executing operational processes (backups, batch jobs, restarts, etc.) * Detecting and reporting incidents or failures in operations * Escalating incidents to higher-level support when necessary * Maintaining operational logs and records * Verifying compliance with operational procedures * Supporting basic maintenance and technical support tasks * Preparing monitoring and SLA reports * Deployments in production environments * Developing tools to automate daily tasks Minimum 6 months of experience required in: * Executing daily, monthly, ad-hoc, and periodic batch processes in Windows, Linux, and AWS Serverless environments * Monitoring via automated tools: infrastructure and services * Proficiency in office productivity software Availability to work rotating shifts: 7x24 operations **Requirements and Qualifications** **What We’re Looking for to Join Our \#TopazTeam:** Engineer, Technologist, or Technician in Systems or related fields Knowledge of: Operating Systems: Windows and Unix Office suite Networking Databases: SQL Server, Sybase Intermediate programming knowledge Basic AWS knowledge Not required, but considered a plus: Python programming knowledge **Required Competencies:** Adaptability; Communication; Continuous learning; Strong teamwork orientation. Responsibility, Proactivity, Innovation. **Additional Information** Your experience at Topaz is our top priority! Here are some of the benefits that will accompany your growth: **Holistic Well-being:** Your well-being is fundamental. We care for you and your loved ones through comprehensive health plans—because a healthy team is a team that transforms. **Development and Growth:** Your career never stops. At Topaz, \#Growth is constant. Through training programs and daily challenges, we equip you with the tools to unleash your full potential. **Flexibility and Balance:** We believe in balance. Enjoy the flexibility you need to perform at your best with our hybrid work model—and take a birthday leave day to celebrate as you deserve. #### **At** **Topaz**, we go beyond technological creation: **we transform how the world interacts with money.** **What’s our secret?** **Topaz One—the first global full-banking platform, designed to accelerate the evolution of financial institutions and propel them into new frontiers.** #### #### **We are a vibrant community of over 2000 Topazers**, united by a deep passion for technology, innovation, and the creation of disruptive solutions. Our diversity of cultures and experiences enriches our perspective and drives us to achieve extraordinary results. #### #### **If you seek a place where your talent makes real impact, where you can grow professionally and join a global community shaping history,** **join us as a Topazer!** #### **Join our team and together, let’s build the future of finance.**
