Description
Job Summary:
We are looking for a protagonist to monitor servers, execute operational processes, detect and report incidents, and support maintenance and technical support.
Key Highlights:
1. Being part of a team transforming the future of the financial market.
2. A truly collaborative environment that rewards curiosity and expands potential.
3. An opportunity to grow professionally and build the future of finance.
**At Topaz, we don’t just create technology—we transform the future of the financial market.**
We are a \#Multi team of protagonists who turn ideas into impactful solutions. Within our Topaz Team, we foster a genuinely collaborative environment where your curiosity is rewarded and your potential expanded—learning from the best to solve complex challenges.
Are you ready to be a protagonist in this evolution? We’d love to meet you!
**Responsibilities and Duties** **Your Role as a Protagonist of Transformation:**
* Monitoring of servers, communications, and critical systems
* Executing operational processes (backups, batch jobs, restarts, etc.)
* Detecting and reporting incidents or failures in operations
* Escalating incidents to higher-level support when necessary
* Maintaining operational logs and records
* Verifying compliance with operational procedures
* Supporting basic maintenance and technical support tasks
* Preparing monitoring and SLA reports
* Deployments in production environments
* Developing tools to automate daily tasks
Minimum 6 months of experience required in:
* Executing daily, monthly, ad-hoc, and periodic batch processes in Windows, Linux, and AWS Serverless environments
* Monitoring via automated tools: infrastructure and services
* Proficiency in office productivity software
Availability to work rotating shifts: 7x24 operations
**Requirements and Qualifications** **What We’re Looking for to Join Our \#TopazTeam:**
Engineer, Technologist, or Technician in Systems or related fields
Knowledge of:
Operating Systems: Windows and Unix
Office suite
Networking
Databases: SQL Server, Sybase
Intermediate programming knowledge
Basic AWS knowledge
Not required, but considered a plus:
Python programming knowledge
**Required Competencies:**
Adaptability;
Communication;
Continuous learning;
Strong teamwork orientation.
Responsibility,
Proactivity,
Innovation.
**Additional Information**
Your experience at Topaz is our top priority! Here are some of the benefits that will accompany your growth:
**Holistic Well-being:** Your well-being is fundamental. We care for you and your loved ones through comprehensive health plans—because a healthy team is a team that transforms.
**Development and Growth:** Your career never stops. At Topaz, \#Growth is constant. Through training programs and daily challenges, we equip you with the tools to unleash your full potential.
**Flexibility and Balance:** We believe in balance. Enjoy the flexibility you need to perform at your best with our hybrid work model—and take a birthday leave day to celebrate as you deserve.
#### **At** **Topaz**, we go beyond technological creation: **we transform how the world interacts with money.** **What’s our secret?** **Topaz One—the first global full-banking platform, designed to accelerate the evolution of financial institutions and propel them into new frontiers.**
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#### **We are a vibrant community of over 2000 Topazers**, united by a deep passion for technology, innovation, and the creation of disruptive solutions. Our diversity of cultures and experiences enriches our perspective and drives us to achieve extraordinary results.
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#### **If you seek a place where your talent makes real impact, where you can grow professionally and join a global community shaping history,** **join us as a Topazer!**
#### **Join our team and together, let’s build the future of finance.**