Project Manager

Description

Summary: The IT Project Manager leads complex technology transitions across IT infrastructure, service desk, and end-user computing environments, ensuring minimal disruption. Highlights: 1. Lead complex technology transitions and large-scale migration projects. 2. Oversee infrastructure design and guide technical teams for quality. 3. Manage full project lifecycle with strong analytical and problem-solving skills. Job Summary: The IT Project Manager leads complex technology transitions across IT infrastructure, service desk, and end\-user computing environments. The ideal candidate brings a strong background in IT operations and a track record of delivering large\-scale migration and transformation projects on time, within scope, and with minimal disruption to the business Responsibilities: **Project Planning and Management*** Lead and manage full project lifecycle across IT migration and transition initiatives. * Develop and maintain project plans, schedules, milestones, and deliverables. * Identify, track, and report project risks and issues, with clear mitigation strategies. * Coordinate with IT teams, business stakeholders, end users, and third\-party vendors. * Ensure testing plans, deployment strategies, and rollback procedures are defined and executed. **Technical Oversight*** Provide oversight on infrastructure design decisions and technology configurations. * Evaluate current\-state environments against best practices and recommend improvements. * Guide technical teams during implementation, ensuring quality and consistency. * Facilitate knowledge transfer sessions and oversee creation of technical documentation. **Documentation and Reporting*** Maintain comprehensive project documentation including assessment reports, transition procedures, and lessons learned. * Ensure all documentation meets client standards and is kept current throughout the project lifecycle. * Support the development of training materials for internal IT teams and end users. * Deliver regular status reports and project dashboards to leadership and stakeholders. Skills and Experience: **Must Haves:** =============== * Bachelor’s degree in computer science, Information Technology, or a related field. * Strong written and verbal communication skills, including stakeholder reporting and executive updates. * Demonstrated experience leading end\-to\-end IT projects, from planning through go\-live and hypercare. * Minimum 3 years of experience in IT project management, with a focus on infrastructure or service delivery. * Proven ability to manage cross\-functional teams and multiple stakeholders simultaneously. * Solid understanding of IT infrastructure, endpoint management, and service desk operations. * Strong analytical and problem\-solving skills. * Bilingual B2\+ English (Spanish) **Nice to Haves:** ================== * PMP or equivalent project management certification. * Agile or hybrid delivery certifications. * Experience managing large\-scale IT migrations or service desk transitions. * Familiarity with Microsoft endpoint management technologies and cloud\-based IT tooling. * Knowledge of ITSM best practices and IT infrastructure standards. * Ability to work independently and as part of a distributed team. * Flexibility to adapt to shifting priorities in fast\-paced environments. * Strong organizational skills and capacity to manage parallel workstreams. \#LI\-FG1