Digital Sales Executive

Description

Job Summary: This role focuses on developing the customer base, generating commercial opportunities, and closing business deals for digital services. Key Highlights: 1. Customer base development and commercial opportunity generation 2. Building strong relationships with segment customers 3. Participation in challenging projects and innovative ideas Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** Digital Sales Executive **Role Objective:** Develop the segment’s customer base by generating commercial opportunities and closing deals for digital services (Cloud, Cybersecurity, Unified Communications, and SD-WAN), through building strong relationships with segment customers—resulting in new revenue generation for the organization and achievement of the company’s commercial objectives. **Required Profile** 6–8 years of commercial experience serving corporate clients, including at least 2 years of experience selling digital services such as Data Center, Cybersecurity, and Cloud; ability to interact with senior executives of companies. Bachelor’s degree in Telecommunications Engineering, Electronics, Systems Engineering, Business Administration, or related fields. Desirable certifications: AWS: Cloud Practitioner SD-WAN: Secure Access and SD-Branch Sales Training SD-WAN: Security Connectivity LAN SD-WAN: Unified SASE Sales Training SD-WAN: Cloud Security FORTINET: Fundamentals Certification Intermediate English **Key Responsibilities:** * Profile each assigned customer and develop sales plans across the digital services portfolio to meet assigned commercial objectives and targets. * Structure the governance map for each customer to identify key stakeholders and their roles within the commercial process. Likewise, coordinate strategic engagements with customers to gather relevant information for solution design workshops. * Ensure alignment between customer needs and our planning and development of potential digital solutions for various departments of the company—building use cases and securing Share of Wallet—so internal opportunities for digital solutions currently contracted with other operators are identified. * Generate sales opportunities to build the funnel required by the company, proposing and implementing digital product sales strategies to achieve assigned targets. * Develop commercial acquisition strategies to increase sales of digital solutions, prioritizing customer needs. * Guide customers on the advantages and benefits of digital products, ensuring you act as a driver of digital transformation and business growth for assigned accounts. * Define communication and proposal presentation strategies, leading activities associated with negotiation processes, communications, and acquisition strategies for new accounts—or expansion of existing accounts—specifically within the digital portfolio. * Ensure appropriate, timely, and efficient customer service, increasing customer satisfaction levels while supporting fulfillment of signed contracts. * Maintain up-to-date customer information—including contacts and associated transactions—in relevant information systems to support formulation of digital portfolio development strategies and proactive retention models, as well as ensure generation of necessary reports related to customer service and development. * Analyze market intelligence and industry best practices from customer verticals to provide meaningful contributions to digital solutions for customers. * Execute preventive, corrective, and improvement actions based on results from commercial performance evaluations; develop an Improvement Work Plan when required. At Tigo we want to have the best, for this reason we look for qualified professionals who work to continue achieving our purpose of continuing to connect more and more Colombians. In our Company, our people are the soul of our company, who give their best and work with the premise that our clients are the center of everything we do. In addition, we are characterized because we are agile and disciplined, we work together for a purpose, we are drivers of change, we make a difference with the way we work and no matter what happens, our actions are guided by our integrity. At Tigo we make things happen the right way, always innovating in each of our actions and challenging the status quo. We are consistent and deliver results! If you want to be part of this great team, share your profile with us and find out about the available offers! *MilliCom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*