Description
Job Summary:
We are seeking a professional with experience in after-sales service to manage communications, organize information, and prepare reports.
Key Highlights:
1. Customer service and follow-up in the after-sales area
2. Management of digital communications and information organization
3. Preparation of reports and analysis using advanced Excel
Job Description:
**Requirements:**
* Minimum experience: **over 1 year** in similar roles.
* Proficiency in digital tools:
* **WhatsApp** (customer communication).
* **Email** (handling requests and follow-up).
* **Google Drive** (document organization and storage).
* **Advanced Excel** (analysis and reporting).
**Main Responsibilities:**
* Customer service and follow-up in the after-sales area.
* Managing communications via WhatsApp and email.
* Organizing information in Google Drive.
* Preparing reports and analysis in Excel.
**Working Conditions:**
* Work location: On-site employment
Work location: On-site employment