Collections Assistant

Description

Job Summary: We are seeking a committed and organized Collections Assistant to support collections management, accounts receivable tracking, and customer service, while developing your professional career. Key Highlights: 1. Support collections management and accounts receivable tracking. 2. Handle customer requests related to account statements and payments. 3. Opportunity for professional growth in collections and customer service. Advance your professional growth in the Collections and Accounts Receivable area with us! We are looking for a committed, organized, and highly communicative **Collections Assistant** to support collections management, accounts receivable tracking, and customer service. If you have experience in collections management and customer service, this is an excellent opportunity to develop your professional career. What will you do? * Conduct telephone-based collections activities and follow up with customers to ensure payment compliance. * Record and report customer payments in the system to update accounts receivable. * Prepare and send reports on delinquent accounts to commercial departments for appropriate follow-up. * Handle customer requests related to account statements, payments, and accounts receivable. * Follow up on customer requests and requirements, ensuring timely responses. * Review account balances and support refund and accounts receivable reconciliation processes. * Maintain updated information and supporting documentation for management in established systems. Schedule: Monday to Friday, 8:00 a.m. to 5:30 p.m. Experience * Minimum 1 year of experience in accounts receivable, collections, or customer service. * Proficiency in Microsoft Office tools, especially Excel. * Basic knowledge of accounts receivable management, payment reconciliation, and customer service. * Familiarity with information systems or ERP platforms is desirable. We offer you the opportunity to join a growing organization where you can strengthen your expertise in collections, accounts receivable, and customer service—contributing to the company’s financial objectives and enhancing our relationships with customers. Work Location: On-site employment