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BILINGUAL OPERATIONS AGENT/ANALYST

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Position Summary: Provide Technical Support, ensuring service excellence through resource administration, maintenance, and report management. Key Highlights: 1. Positive impact on user productivity and management 2. Bilingual analyst with C2 English certification 3. Experience in on-site and/or remote technical support DESCRIPTION Provide Technical Support, ensuring service excellence through resource administration, preventive and/or corrective maintenance, report and/or metric management, or operating process centers in data centers, generating a positive impact on user productivity and management. REQUIREMENTS Technologist or Professional in Systems Engineering, Electronics, Telecommunications, or related fields; bilingual analyst with C2 English certification; knowledge of Windows operating systems; knowledge of office productivity tools. Minimum one (1\) year of experience in on-site and/or remote technical support, performing user support tasks and managing service management tools in IT operations based on ITIL best practices

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Posted by

Valentina Rodríguez

Indeed · HR

Location

Valentina Rodríguez

Indeed · HR

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