IT Support Technician

Description

Position Summary: A reputable company is seeking an IT Support Technician to provide first- and second-level support, manage incidents, and ensure the operational continuity of technological services. Key Responsibilities: 1. First- and second-level user support 2. Preventive and corrective hardware and software maintenance 3. User account, access, and permission management A reputable company requires an IT Support Technician—technician or technologist in systems, computer science, telecommunications, or related fields—with six (6) years of certified experience in help desk and technical support within corporate environments. The candidate will be responsible for delivering first- and second-level user support, managing incidents and requests, performing preventive and corrective hardware, software, and basic network maintenance, managing user administration systems, administering and supporting servers, managing user accounts, accesses, and permissions, as well as installing, configuring, and updating applications and platforms—ensuring the operational continuity of technological services. Candidates must demonstrate service orientation, teamwork, assertive communication, and analytical and problem-solving skills. This is a permanent employment contract with salary negotiable based on experience; onsite work mode. Interested candidates must specify their salary expectations. Work Location: Onsite employment