Be part of Stefanini! At Stefanini we are more than 30,000 geniuses, connected from 41 countries, doing what they love and co-creating a better future. Surely you don't want to miss out! **On-site Support Analyst** Why will we choose you? Because the challenges you'll take on reflect your ambitions! **Responsibilities and attributes** * Technical degree or Technologist in Systems or Systems Engineering or related fields. * 2 years of experience as an on-site support analyst * Previous experience in on-site technical support (minimum 2 years). * Solid knowledge in preventive and corrective maintenance of computer equipment. * Familiarity with configuration and management of networks (TCP/IP, LAN/WAN, VPN). * Skills in user management in operating systems and applications. * Knowledge in SQL Server 2012 * Ability to work in a team and under pressure. * Proactive attitude and problem-solving orientation. **Requirements and qualifications** * Certifications in networking (CCNA, CompTIA Network+,) and technical support (CompTIA A+, ITIL). * Knowledge in virtualization and server administration. * This position requires a highly proactive profile focused on the customer, with strong presence and communication skills. Are you looking for a place where your ideas can shine? With over 38 years of experience and global presence, at Stefanini we transform tomorrow together. Here, every action counts and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive person, committed to continuous learning, and innovation is in your DNA, then we are what you're looking for. Come and let's build a better future together!