University Customer Service Host

Description

Job Summary: We are seeking a Customer Service Host with a passion for customer service and organizational skills to support academic events and ensure a high-quality experience. Key Highlights: 1. Comprehensive support in the execution of academic events 2. Ensuring a high-quality service experience 3. Assistance, guidance, and support for participants and speakers Customer Service Host – Bogotá · We are looking for talent in customer service and event logistics! If you are passionate about delivering excellent service and possess strong organizational skills, this opportunity is for you. What will be your mission? Provide comprehensive support in the execution of academic events, ensuring a high-quality service experience for participants and speakers. Key Responsibilities Prepare and coordinate logistical and administrative aspects of academic events. Manage institutional materials, badges, and operational requirements. Track participant attendance. Provide assistance, guidance, and support to participants and speakers. Coordinate event opening, execution, and closing. Administer satisfaction surveys and report results. Prepare management reports and performance indicators. Support administrative processes related to the event. Requirements Education: Technical degree or undergraduate student minimum of 4th semester (related fields). Experience: Minimum 6 months in customer service or service-related roles. Knowledge: Office tools (Excel, Word, PowerPoint) Event logistics Customer service Key Competencies Effective communication Organization and planning Results orientation Working Conditions City: Bogotá Modality: On-site Salary: $1,750,905 Schedule: Monday to Friday on rotating shifts between 7:00 a.m. and 9:30 p.m. (maximum 8 hours) Saturdays: 8:00 a.m. to 1:00 p.m. Sundays: Occasional (1 or 2 per month) Contract type: Initially for 6 months. -Requirements- Minimum education: University / Technical program years of experience Keywords: host, hostess, service, customer, cliente, university, college, faculty, campus, universidad