HomeCare Scheduler

Description

Summary: Seeking a highly organized and proactive Legal Assistant / Scheduler to support operations by coordinating client and caregiver relationships and ensuring high-quality service. Highlights: 1. Support client and caregiver relationships 2. Manage schedules and communications in a fast-paced environment 3. Assist with administrative and payroll processes Job Title: Legal Assistant / Scheduler Schedule: Monday to Fruday Experience Required: Minimum 1,5 years · Job Overview We are seeking a highly organized and proactive Legal Assistant / Scheduler to support operations by coordinating client and caregiver relationships while ensuring a high-quality service experience. This role plays a critical part in managing schedules, handling communications, and supporting administrative and payroll processes in a fast-paced environment. · Key Responsibilities Answer phone calls and respond to inquiries in a professional and upbeat manner Serve as a liaison between caregivers, clients, and office management Coordinate and schedule day-to-day caregiver assignments Ensure accurate intake and handling of referrals and service requests Maintain ongoing communication with clients and staff to evaluate service quality Assist with sales, marketing, and public relations activities Handle payroll-related tasks, including: Verifying timesheets Updating telephony records Supporting payroll data entry Maintain accurate documentation and personnel records (ClearCare/WellSky preferred) Monitor scheduling systems and ensure proper caregiver-client matching Perform on-call coordination duties when required Support general office coordination activities · Core Competencies Strong verbal communication skills Excellent organizational and multitasking abilities Customer-focused mindset Sound judgment and decision-making Adaptability and stress management Resourcefulness and problem-solving skills Positive and professional attitude · Qualifications Minimum 1,5 years of experience in scheduling, administration, or similar roles Background in healthcare or home care services preferred Experience with scheduling systems (WellSky is a plus) Strong customer service experience Ability to thrive in a fast-paced, high-volume environment · What Were Looking For We value candidates who: Can handle multiple priorities under pressure Demonstrate strong interpersonal skills Maintain professionalism in all interactions Bring a proactive and solution-oriented approach. -Requerimientos- Educación mínima: Bachillerato / Educación Media 2 años de experiencia Idiomas: Inglés