Labor Relations Supervisor

Description

Job Summary: Oversee the comprehensive, timely, and legally sound management of labor relations, ensuring regulatory compliance and an excellent internal experience. Key Responsibilities: 1. Lead disciplinary processes and employment terminations 2. Administer and document labor processes 3. Provide internal support and advisory on labor matters Labor Relations Supervisor · What will be your mission? Ensure comprehensive, timely, and legally sound management of labor relations processes, guaranteeing regulatory compliance, legal risk mitigation, and an excellent experience for internal clients. What will you do in this role? Labor Process Management Lead end-to-end disciplinary processes (summonses, statements of defense, analysis, and decisions). Execute employment terminations under various grounds, ensuring legal compliance. Validate labor immunities, reinforced job stability, disabilities, and legal restrictions. Administration and Documentation Draft letters, addenda, contracts, and other legal documents. Manage databases, KPIs, and departmental reports. Ensure traceability and documentary control over all processes. Internal Support and Advisory Respond to labor-related inquiries from leaders and employees. Address legal requests (e.g., petitions for rights, complaints, etc.). Support proceedings before authorities such as the Ministry of Labor. Comprehensive Management and Coordination Coordinate with departments including Payroll, Occupational Safety and Health (SST), IT, and Legal. Support labor migration matters (visas, documentation, etc.). Participate in internal committees and training sessions. Leadership Supervise support staff (interns, analysts, etc.). Ensure team adherence to deadlines, quality standards, and compliance requirements. What are we looking for? Education Law degree Specialization in Labor Law (highly desirable) Experience 3–5 years in Labor Relations, Labor Law, or related fields Experience in: Disciplinary processes Contract terminations Validation of labor immunities and reinforced job stability Desirable experience in high-volume organizations (BPOs, contact centers, technology companies) Key Knowledge Areas Colombian labor legislation (Substantive Labor Code) Disciplinary processes and terminations Social security and occupational risks Document management and KPIs Office tools and platforms (CRM, JIRA, etc.) Languages Intermediate English (minimum CEFR B1 level) . -Requirements- Minimum education: Postgraduate degree / Specialization 2 years of experience Keywords: resident, supervisor, deputy manager, coordinator, manager, captain, relations, PR