Protocol Assistant

Description

Job Summary: Responsible for executing protocol activities in funeral services, providing warm support, emotional accompaniment, and psychological first aid. Key Highlights: 1. Warm, timely, and humanized support for families. 2. Emotional support and psychological first aid. 3. Documentary and administrative management of services. Job Description – Protocol Assistant Responsible for executing protocol activities across assigned funeral services, ensuring warm, timely, and humanized support for families and clients of our organization, La Esperanza. Provides emotional support and psychological first aid, ensuring compliance with organizational protocols and quality standards. Supports documentary and administrative management of services, coordinates operational requirements for each process, and promptly reports any incidents. Also handles customer service, information management, and custody of assigned documents and resources. Required Profile: Education in Psychology, Social Work, Business Administration, or related fields. Minimum 6 months of experience in similar positions. Skills in customer service, service orientation, emotional support, and situation resolution. -Requirements- Minimum education: University / Professional Degree years of experience Age: between 20 and 30 years Keywords: helper, assistant, auxiliary, aux, ayudante, asistente, auxiliar, aide