Receptionist

Description

Job Summary: We are seeking a Receptionist to provide comprehensive support at the front desk and in auditing, ensuring accurate client registration and supervision of processes. Key Highlights: 1. Customer service with kindness and efficiency 2. Reservation management and check-in/check-out registration 3. Process auditing and payment management Position Profile: Receptionist Job Objective: To provide comprehensive support at the front desk and in auditing, ensuring accurate client registration, proper handling of information, and supervision of administrative and quality processes within the reception area, thereby contributing to the operational efficiency of the establishment. Main Responsibilities: Customer Service: Greet and assist guests or customers with kindness and efficiency. Check-in and Check-out Registration: Manage guest check-in and check-out. Reservation Handling: Confirm and modify reservations according to facility availability. Process Auditing: Review and ensure all records, reports, and payments comply with established procedures. Payment and Collection Management: Supervise service billing and record corresponding transactions. Phone and Email Support: Manage incoming communications and provide timely responses. Administrative Task Support: Generate reports and maintain an updated customer database. Requirements: Experience in reception or administrative areas (preferred). Education – Technical/Technologist degree. Proficiency in hotel or administrative management software (Zeus). Positive attitude, excellent communication skills, and ability to work effectively in a team. Ability to work under pressure and on rotating shifts. Schedule: Sunday to Sunday, with one day off. Shift 1: 6:00 AM – 2:00 PM Shift 2: 2:00 PM – 10:00 PM Shift 3: 10:00 PM – 6:00 AM Salary: $SMLV + Transportation allowance + Overtime pay + Benefits Apply now! . -Requirements- Minimum education: University / Technical program 2 years of experience Keywords: recepcion, receptionist, recepcionista