Technical Support Agent and Help Desk

Description

Job Summary: We are seeking dynamic and committed customer service advisors to manage contacts and provide telephone technical support. Key Highlights: 1. Receive and manage effective contacts with end customers 2. Phone support and customer service 3. Provide timely and high-quality support WE ARE HIRING CUSTOMER SERVICE ADVISORS! -Minimum wage + biweekly payments + benefits + night shift surcharges Shift 1 - 6:00 AM to 2:00 PM - Shift 2 - 2:00 PM to 10:00 PM Weekend schedules - Saturdays 7:00 AM to 10:00 PM, Sundays and holidays 7:00 AM to 5:00 PM Requirements: Experience: 1 year in monitoring roles, with experience in customer service for telecommunications or systems telephone technical support Responsibilities: -Receive and manage effective contacts with end customers -Phone support and customer service -Report response times and provide timely support -We seek dynamic, committed individuals with an excellent service attitude. Apply now and join our team!. -Requirements- Minimum education: High school diploma / Secondary education Less than 1 year of experience Skills: Advisory ability, Verbal communication, Customer orientation, Positive thinking, Computer literacy, PQR (Petitions, Complaints, and Suggestions), Reception, Customer service, Support, Customer care Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, agente, representante, support, support, soporte, technologist, technician, tech, technician, technology, tecnología, technologist, help, assistance