Description
Job Summary:
A multifunctional resource to support vacation replacements and provide assistance during periods of high operational workload.
Key Highlights:
1. Multifunctional support for operational management
2. Experience with SAP, JIRA, and software licensing
3. Management of web pages and sales platforms
### **Description**
This is a multifunctional resource aimed at supporting pending vacation replacements, preventing further accumulation, and providing assistance to any of the mentioned areas during periods of high operational workload.
### **Requirements**
The required profile must possess knowledge and experience in:
* SAP (master data, security and access, user creation and management).
* Case management and tracking tools (JIRA, in our case).
* Software licensing.
* Administration and updating of sales web pages.
* Management of portals and platforms used by sales representatives and advisors for incident handling and resolution.
AGENT / OPERATIONS ANALYST Profile
Location: Bogotá, Bogotá D.C., Colombia
Experience: 3 Years of Experience