Job Summary: Manage customer and visitor relationships through excellent service, providing information and supporting loyalty strategies. Key Responsibilities: 1. Customer and visitor relationship management 2. Support for monthly marketing programs 3. Indefinite-term contract **Job Objective:** Manage general customer and visitor relationships through excellent service. **Scope:** From delivering clear and personalized information to customers to supporting the implementation of loyalty strategies. Customer service at the shopping center's physical information points; support for the marketing department's monthly programs; organizing physical resources; organizing physical P.O.P. materials for all marketing campaigns; conducting tenant surveys; delivering correspondence, advertising, and general notices to tenants; receiving complaints, inquiries, and suggestions (PQRs). Rotating shifts from 9:00 AM to 6:00 PM and from 11:00 AM to 8:00 PM\- Sunday to Sunday, with one compensatory day off during the week \- minimum wage plus all statutory benefits and surcharges. Indefinite-term contract Job Type: Full-time, Indefinite Work Location: On-site employment
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
