IT Support - Systems Technologist

Description

Job Summary: We are seeking a Systems Technologist with IT support experience to handle technical inquiries, maintain equipment, configure hardware/software, and ensure information security. Key Highlights: 1. Essential role in resolving technical inquiries and managing technical incidents. 2. Maintenance and configuration of IT equipment and software. 3. Responsibility for information security and data backup. This opportunity is for you! The Confa Employment Management and Placement Agency is recruiting for the position of IT Support for one of our client companies. Required Education: Systems Technologist or related field Minimum Experience: 3 years as IT Support Competencies: Leadership and holistic thinking, Results orientation, Teamwork, Assertive communication, Customer service orientation Monday to Saturday, rotating 8-hour shifts Indefinite-term contract Salary: $1,950,000 + statutory benefits Responsibilities: - Attend to and resolve users' technical inquiries, incidents, and requests. - Support and maintain operational IT equipment (PCs, laptops, printers, tablets, cameras, and multimedia devices). - Install, configure, and maintain hardware and software to ensure proper operation of information systems. - Implement and maintain defined security standards and user access privileges for information and IP telephony usage. - Provide connectivity support between the main office and rooms in coordination with service providers. - Execute database and service information backups (MEKANO and ONLINE). - Supervise, design, and maintain structured cabling. - Keep all inventory and user requirement information updated on the SharePoint platform. - Deliver equipment. - Perform data backups. - Perform backups of the cash register system. - Perform backups of the MEKANO system. - Perform backups of ONLINE flat files. - Perform email backups. - Carry out activities required for working at heights. - Ensure compliance with implemented procedures supporting the Aladino Salas de Juegos SAS Management System. - Requirements: Minimum Education: University / Technical degree 3 years of experience Keywords: support, support, support, technical, tech, technician, technology, technology, technologist, system