Loading and Unloading Assistant

Description

Job Summary: This Loading and Unloading Assistant role ensures efficient unit mobilization, verifying cargo loads and supporting logistical operations to guarantee on-time deliveries. Key Highlights: 1. Essential logistical support for the movement of goods. 2. Collaboration in dispatches, receiving, and inventory control. 3. Handling of route documentation and addressing incidents. Loading and Unloading Assistant: Position Role: Support Knowledge Area: Loading and unloading of freight vehicles. Other Knowledge: Basic knowledge of goods and warehouse logistics. Skills: Training skills, composure, customer orientation, listening ability, priority setting. Overall Objective: Ensure loading, mobilization, and unloading of units in compliance with defined handling procedures at each stage and guarantee on-time delivery. Load and unload units against delivery notes and/or manifests, distributing cargo weight evenly across the entire van surface, and verifying labels, packaging condition, and shipment contents. ✓ Demand cash-on-delivery or collect-on-delivery payment; otherwise, neither receive nor deliver goods, respectively. ✓ Support dispatches, receiving, labeling, and product storage; report inventory control to the Operations and Warehouse Manager or Operations Supervisor per established guidelines. ✓ Support vehicle parking and positioning activities. ✓ Classify and zone goods at the dock/van to ensure rapid identification for respective loading and unloading. ✓ Complete and settle delivery notes (cash-on-delivery, collect-on-delivery, credit). ✓ Report all suspicious situations occurring during daily operations to the Operations and Warehouse Manager. Report each incident immediately by phone to Customer Service or the Operations and Warehouse Manager, and wait at least 10 minutes to confirm and implement the solution agreed upon with the customer. ✓ Maintain the vehicle clean and in optimal condition. ✓ Perform merchandise preparation and audit at the client’s premises as assigned by the Operations and Warehouse Manager. ✓ Handle route-related paperwork (manifests, delivery notes, waybills). **IF THE LOADING AND UNLOADING ASSISTANT TRAVELS WITH THE DRIVER, THE FOLLOWING FUNCTIONS WILL BE PERFORMED BY THE LOADING AND UNLOADING ASSISTANT:** ✓ Immediately record deliveries in the mobile application. ✓ Receive paperwork (delivery notes, manifests) from the logistics and distribution point, verifying that delivery notes and manifests are fully completed, along with corresponding funds, as applicable. ✓ Complete the route collection control sheet, obtaining signatures from the logistics point representative and the company-designated responsible person confirming receipt of funds. ✓ Deliver paperwork (delivery notes and manifests) daily to the Delivery Notes Department or Operations Supervisor, as required. ✓ Complete and settle cash-on-delivery, credit, and collect-on-delivery notes, filling in all fields (declared value, recipient, sender, addresses, telephone numbers, additional kilograms, handling fee, and date). ✓ Deliver receipt books to receiving and distribution points. ✓ Verify that every vehicle entry and exit is always associated with a manifest (customer, distribution, and/or transfer). Position Type: Full-time, Contract-based Position Type: Full-time Work Location: On-site employment