Administrative Assistant - Administrative Assistant

Description

Job Summary: Provide administrative and operational support in health service delivery and management processes, ensuring proper information handling and user assistance. Key Highlights: 1. Administrative and operational support in health services. 2. Experience in customer service and document management. 3. Proficiency in office tools and health software. Provide administrative and operational support to health service delivery and management processes, ensuring appropriate handling of information, documentation, and user assistance in accordance with institutional guidelines and current regulations. Academic Qualifications Technical or technological degree in Administrative Assistance, Administrative Management, Health Administration, or related fields. Familiarity with health system regulations is desirable. Experience Minimum 1 year of experience in administrative roles, preferably within IPS, EPS, clinics, hospitals, or other health sector entities. Experience in customer service, document management, and database handling. Knowledge Proficiency in office tools (Word, Excel, Outlook). Document and records management. Admissions, authorizations, billing, or referral/counter-referral processes (as required by the position). Customer service. Proficiency in electronic health record software or health information systems (desirable). Main Responsibilities Assist and guide users in person, by phone, and virtually. Manage and update administrative databases and information. Organize, archive, and safeguard physical and digital documentation. Support appointment scheduling and authorization processes. Prepare administrative reports and summaries. Track user and entity requests and procedures. Support administrative activities across various institutional departments. Competencies Service orientation. Organization and planning. Assertive communication. Teamwork. Attention to detail. Handling of confidential information. Proactivity and management capability.-Requirements- Minimum education: University / Technical program 1 year of experience Keywords: helper, assistant, auxiliary, aux, ayudante, asistente, auxiliar, aide, administrative