Administrative Medical Assistant

Description

Job Summary: We are seeking a professional, organized, and empathetic Administrative Medical Assistant who is passionate about healthcare and aesthetics services. Key Highlights: 1. Assistance in medical procedures and personalized patient care. 2. Appointment scheduling, follow-up, and support with clinical documentation. 3. Environment focused on quality, attention to detail, and patient experience. **Join Our Team!** At **SkinLab by Catalina Rico**, we are looking for an **Administrative Medical Assistant** to join our team and support us in delivering exceptional care and patient experience. We seek a **professional, organized, empathetic, and service-oriented individual**, trained as a **Nursing Assistant**, with a strong interest in working within healthcare and aesthetics. If you are committed, possess excellent service attitude, and thrive in environments where **quality, attention to detail, and patient care are top priorities**, we want to meet you. **What Will You Do in This Role?** * Assist physicians during medical procedures and prepare necessary supplies, equipment, and spaces. * Provide personalized accompaniment and care to our patients before, during, and after their procedures. * Perform photography, facial scanning, topical anesthesia application, and digital consent management according to established protocols. * Conduct patient and outcome follow-up via CRM. * Manage appointment scheduling, confirmation, cancellation, and rescheduling. * Support the maintenance and updating of clinical records and patient documentation. * Carry out cleaning, organization, and sterilization of instruments. * Monitor inventory of medical supplies and promptly report replenishment needs. * Maintain consultation rooms and patient care areas organized, fully stocked, and ready to receive patients. **Candidate Profile** * Technical certification in **Nursing Assistance**. * Experience assisting in medical and/or aesthetic procedures. * Experience in patient care and service. * Knowledge of sterilization, hygiene, and biosafety. * Proficiency with digital tools; experience with CRM systems and scheduling platforms is desirable. * Excellent communication skills, professional appearance, and service orientation. * Organized, responsible, proactive, and detail-oriented individual. **What We Value** We seek someone who, beyond technical knowledge, demonstrates **human warmth, willingness to learn, commitment, and passion for delivering an exceptional experience to every patient.** **Conditions** **Position:** Administrative Medical Assistant **City:** Cali **Work Mode:** On-site **Contract Type:** Indefinite-term **Working Hours:** Monday to Saturday, 9:00 AM to 5:00 PM (1-hour lunch break). **Interested in Joining SkinLab?** If you meet the profile and would like to join our team, please send your resume to: coordinacionrrhh@byskinlab.com In the subject line, write: **"Administrative Medical Assistant"** **SkinLab by Catalina Rico** *Where excellence, care, and our patients’ experience are our top priority.* Workplace: On-site employment